www.VisionFactory.nl www.GlobalQualityServices.com Press release: Fashion from Suriname descent 2008-20011 VisionFactory develops a new business concept for the traditional suriname fashion atteliers, in the Netherlands and in Suriname Het Surinaams Modehuis This new concept enables Fashion designers of Suriname descent to bring the products to the (international) Dutch market. The Fashion is promoted at YouTube Facebook and Hyves and atracting a high number of visitors. The project enables Fashion designers of Suriname descent to sell the products via the internet channel

. Press release: Now available the November issue of the metrology Web-citation-index a free independed News service The metrology web-citation -index is a monthly publication available at : Metrology Web-Citation-Index in a single view. All ca 1000 sites in the index are classiefied with a keyword. ( Metrology, Standards, Cetifications Accreditation- Conformity- assesment, Reference -materials -laboratory,Proficiency testing, Non destructive testing, Service, Database Magazine info service, University Research, Service business, Software, Not classified). The November issue of the metrology web-citation-index contains a complete section about Reference materials and Non destructive testing NDT. We hope that this is a valuable contribution to the index As a professional organization in the field of standards and metrology you like to know how (your) a web-site is valued by other professionals. The web-citation-index and ranking gives you an impression how others value your website and how other related websites are valued over a period of time.  We deliver this "News" as a free independent service. The web-citation-index is reported as a percentage of all the references and as a rangnumber. No absolute values are reported. We add sites and pages after review to the index on request of the users or on our own research . metrology Web-citation-index You are able to view the metrology web-citation-index as a single HTLM page. Also the selection of new added sites are available as a sub selection in a single view. The current base line of the metrology web-citation-index is set to Jun 2003. A new site in the index is marked with the symbol:. A site moved up in the index is marked with a and a site moved down is marked with a red . The index is based on the web-pages indexed by the metrology search engine. You can use the metrology web-citation-index as: -A independent assessment of the value of (your) website in the field of metrology and measurement -As a index to the international metrology and measurement community. -In addition you can use the metrology search engine as a dedicated search engine for the international metrology community Counting method: The web-citation-index is not a static figure. The web-citation-index is periodically recalculated according to the following counting method: -The web-citation-inedex counts the number of other websites who are pointing to your website using a URL. -The web-citation index is calculated using the web pages indexed in the metrology search engine. The web-citation index is calculated using the web pages indexed in the metrology search engine. This high speed, high precision low noise search engine is indexing a special collection of webpages in the field of metrology. The list of sites is publicly available and you are able to add a page to the collection. The collection is updated by a semi automated process and manual reviewed. You are able to add your own webpages to the collection by sending us a e-mail. You are able to review all the new entries added to the collection during the previous period. Metrology Search engine This high speed, high precision and low noise search engine is indexing a special collection of websites in the field of metrology including the list of the metrology web-citation-index. The list of sites and pages is publicly available including the sites listed in the metrology web-citation-index.The collection is updated by a semi automated process and manual reviewed. You are able to add your own webpage to the collection by sending us a e-mail. Free alert service   Send a e-mail for a free subscription to the alert service VisionFactory@visionfactory.nl?SUBJECT=AlertServiceMetrologyWebCitationIndex and you will receive a e-mail alert for each new publication of the metrology web-citation-index. Sincerely, Editor of the metrology web-citation-index John M Nivard VisionFactory/GlobalQualityServices Grote Oost 67 1621 BS Hoorn Nh The Netherlands tel:+31653537046

The metrology web-citation -index is a monthly publication available at: www.GlobalQualityServices.com. The September issue of the metrology web-citation-index is a new mile stone. All sites in the index are reviewed with the basic review criteria and 770 sites are left over in the index. As a professional organization in the field of standards and metrology you like to know how (your) a web-site is valued by other professionals. The web-citation-index and ranking gives you a impression how others value your website and how other related websites are valued. The metrology web-citation-index makes it posible for you to follow in time how others value your website. We deliver this "News" as a free independent service. The web-citation-index is reported as a percentage of all the references and as a rangnumber. No absolute values are reported. We add sites and pages after review to the index on request of the users or on our own research . metrology Web-citation-index You are able to view the metrology web-citation-index as a single HTLM page. Also the selection of new added sites are available as a sub selection in a single view. The current base line of the metrology web-citation-index is set to Jun 2003. A new site in the index is marked with the symbol:. A site moved up in the index is marked with a and a site moved down is marked with a red . The index is based on the web-pages indexed by the metrology search engine. You can use the metrology web-citation-index as: -A independent assessment of the value of (your) website in the field of metrology and measurement -As a index to the international metrology and measurement community. -In addition you can use the metrology search engine as a dedicated search engine for the international metrology community Counting method: The web-citation-index is not a static figure. The web-citation-index is periodically recalculated according to the following counting method: -The web-citation-inedex counts the number of other websites who are pointing to your website using a URL. -The web-citation index is calculated using the web pages indexed in the metrology search engine. The web-citation index is calculated using the web pages indexed in the metrology search engine. This high speed, high precision low noise search engine is indexing a special collection of webpages in the field of metrology. The list of sites is publicly available and you are able to add a page to the collection. The collection is updated by a semi automated process and manual reviewed. You are able to add your own webpages to the collection by sending us a e-mail. You are able to review all the new entries added to the collection during the previous period. Metrology Search engine This high speed, high precision and low noise search engine is indexing a special collection of websites in the field of metrology including the list of the metrology web-citation-index. The list of sites and pages is publicly available including the sites listed in the metrology web-citation-index.The collection is updated by a semi automated process and manual reviewed. You are able to add your own webpage to the collection by sending us a e-mail. Free alert service   Send a e-mail for a free subscription to the alert service VisionFactory@visionfactory.nl?SUBJECT=AlertServiceMetrologyWebCitationIndex and you will receive a e-mail alert for each new publication of the metrology web-citation-index. Sincerely, John M Nivard VisionFactory/GlobalQualityServices Grote Oost 67 1621 BS Hoorn NH The Netherlands tel:+31653537046 email jnivard@hotmail.com

News release 23 april 2002 a new release of Global Quality Services version 1.A

Global Quality services is a web enabled integrated application for the measuring, monitoring and assessment, of measurable aspects of the performance of a process or service as a business process.

Systematic measuring, monitoring and assessment of the performance of a process or service that has to satisfy a predefined service level will save you the costs involved to be out of specification and you are able to optimize your service levels.

Industry segment / specials applications

-pharmaceuticals,-environmental (water, soil, waste processing),-transfusion medicine,-health care,-automotive, -agriculture,-food,-governmental,-educational,-process industry,-manufacturing, lot-,batch-processing / -measuring, -monitoring and assessment of performance, -proficiency assessment,-calibration and testing, quality control, statistical process control, metrology. inter laboratory comparison and support of accreditation and certification

Measuring as a business process

Measuring as a business process contains, but is not limited to the following steps 1-invitation to participate, 2-membership/ballot committee for users who register, 3-order a service from the product catalogue : proficiency test scheme, artifact runcontrol etc, 4-confirmation the order, 5-production of artifact/runcontrol (optional step), 6-issue a artifact or runcontrol and a data entry template, 7-measuring and data entry and validation, 8-intermediate statistical analysis/publication of the true value, 9-final statistical analysis and reporting of results,10-invoice-payment.

Technology

Global Quality Services is a internet enabled application implemented on top of lotus DOMINO and the DOMINO SMTP server, Lotus SmartSuite and IBM WebSphere.

Global Quality Services a application integrated with DOMINO, DOMINO SMTP and SmartSuite

-Support the workflow processing of measuring as a business process
-Support the defining and combining of workgroups or quality circles
-Support the e-mail integration across all the participants involved in the business process
-Support the publishing, storage and retrieval of (statistical reports) documents including charts
-Support a flexible statistical reporting system
-Support data collecting and distribution over the internet
-Support a robust security system at all levels

Advantages

Using the internet enabled application will stimulate the awareness of being within the specifications. The integration with e-mail will remove most of the administrative work involved with measuring and assessment as a business proses and will reduce the turn around time. By the low of large numbers the shared database will make it possible to reduce the period between the start of the deviation and the moment of detecting and signalling a deviation and by that reducing the period being out of specifications. The application enables to monitor the performance in the whole supply chain from a single point

Requirements
 
The only requirements at the client site are a PC and a webbrowser no additional software at the client site is necessary. The services is designed for a 17" monitor resolution 1024 by 768 and tested with internet explorer version 4 and netscape navigator version 3 and higher the only thing you need is a internet connection and a 28 kb modem or higher.

Sizing small to medium	Sizing large
Hardware two processors 1 giga internal and 30 giga external memory	-Hardware up to 16 processors 64 giga internal and as needed giga external memory
-Operating system Windows2000	-Operating system Windows2000
-Notes DOMINO	-Notes DOMINO
-Notes DOMINO SMPT server	-Notes DOMINO SMPT server + (DB2 WebSphere).
-Lotus smartsuite	-Lotus smartsuite + (viz)
-GlobalQualityServices	-GlobalQualityServices

Functionality's
.
-Portal infrastructure : GQS	Dynamic personalized website tailored to the the user
-Quality circles : Member list	Defining and combining quality circles (workgroups)
-Statistics and publications : Statistical request ,	Query the data base, perform statistics, down loads
-Database : Statistical reports	Shared (statistical) documents including charts
-Co-factor database : Test ID, Artifact	Shared definitions of test method, artifacts lot numbers etc
-WorkFlow processing : WF	Business process of measuring captured in workflow steps
-Data entry : Data entry, Log book	Double data entry, validation and logbook
-Order processing : Catalogue, Orders	Shared catalogue including data entry template's
-Complain management Complains and followup	customer support management
-Integrated e-mail :e-mail letters	Standard e-mail letters, personalized mailing to selections.
'

Demonstration database

The application/service as available contains all the functions necessary for monitoring the supply chain, (national) proficiency testing, monitoring of artifacts/runcontrols, research studies, calibration, QC of equipment and reagents, customer support and technical support. As a provider you are able to offer this service to your customers integrated with your own website. a demonstration database is available in the field of : transfusion medicine, environmental soil, automotive calibration etc. Contact us for support and password to the demonstration database at Visionfactory@Visionfactory.nl

Management summary

Global Quality Services is a high quality cross industry services in the field of benchmarking / performance measuring metrology and quality control. You are able to monitor the supply chain and/or to benchmark a product, service or organization in a national or international context. Global Quality Services is consolidating the measurable aspects of knowledge in your organization and makes information available to all the participants. You can deploy the application in a national or international context direct from the start. There is no need for additional software at the client site. A standard up to date web browser will do the job. The cost of ownership for you and your customers is reduced to a minimum. Global Quality Services is a cross industry solution. Global Quality Services is active in the different fields or industry sectors like metrology, automotive, HIV screening,  food, pharmaceuticals, manufacturing, transfusion medicine, agricultural, mineral and petrol , management and hospitals. This combined knowledge is to your advantage. The standard service is global available. Global Quality Services supplies only a information services. Using the model of Application Service Provider the service is direct available for use. Because the economy of scale your costs are reduced to a minimum, no IT staff and infrastructure is involved, no investments in time, money and IT projects. You can deploy the application in a national or international context direct from the start. Global Quality Services as a specialized internet portal can compete with the generic statistical products available to day. VisionFactory develops and implement complete innovative e-business solutions based on Lotus Domino, the Lotus SmartSuite and IBM WebSphere and if necessary is working with respected partners. Contact us at : VisionFactory@VisionFactory.nl

VisionFactory Slimdijk 1 1631 DB Oudendijk NH The Netherland

tel : +31(0)229542087 www.GlobalQualityServices.com/www.VisionFactory.nl VisionFactory@VisionFactory.nl

News release for the proficiency test providers 6 january 2002

Our software solution for the proficiency test provider is available for demonstration purpose. Currently our service/software is available as a standard service on the internet. Our software solution is the first complete solution for the business model of the proficiency test provider. 

1. Short description of the service www.GlobalQualityServices.com

A complete new internet enabled application for the proficiency test provider, monitoring of runcontrols (external) variables and/or collecting data for research is available on the internet as a standard service:

-Portal infrastructure, a dynamic personalized website tailored to the need of the user
-Workflow processing, the complete business process of the provider captured in workflow steps
-Data entry, users can order a catalogue item including the data entry template's he/she needs
-Publications, after the publication date users can query the data base including charts

Using this service you are able to collect data rapidly over the internet and distribute and publish the results on line in a statistical chart and/report. Do you need a national or regional monitoring system for your indicators in the field of you operate, here it is easy to use and no complicated IT project involved. Using the concept of application server provider we can offer this application to the small and large proficiency test providers against a competing. price.

2. The functions of the service include for example:

-user registration / ballot committee
-order processing (sample material, run controls, reagents and data entry templates and keys)
-processing of order/invoice
-workflow management (all steps of the business model of the provider captured in workflow steps)
-production of labels for manual mail, material distribution and workorders
-data entry and validation and personalization
-log of the input to the database
-data collecting (upload from your lims)
-distribution (download a selection formatted for your own application)
-on line statistical analysis and reports including charts (summary,control charts, cum control chart, distribution, performance etc)
-processing of extreme cases and outliners
-early warning alerts
-on-line form design
-integration with your own website

2.1 Requirements

The only requirements at the client site are a PC and a standard web browser. No additional software at the client site is necessary. The services is designed for a 17" monitor resolution 1024 by 768 and tested with internet explorer version 4 and netscape navigator version 3 and higher the only thing you need is a internet connection and a 28 kb modem or higher. The extreme low requirements of using this service makes it possible to use this service in the developing countries to.

2.2 Demonstration database

The service as available now contains all the functions necessary for (national) proficiency testing, monitoring of runcontrols (external) variables, research studies, calibration and qc of equipment and reagents and technical support. As a provider you are able to offer this service to your customers integrated with your own website. In case you are interested we will make a demonstration data base available.

2.3 Management summary

Global Quality Services is a high quality cross industry services in the field of benchmarking /quality assurance, quality control. You are able to benchmark a product, service or organization in a national or international context. Global Quality Services is consolidating the measurable quantitative aspects of quality knowledge in your organization and makes the knowledge available to all the participants. The service is direct available for use. You can deploy the application in a national or international context direct from the start. There is no need for additional software at the client site. A standard up to date web browser will do the job. The cost of ownership for you and your customers is reduced to a minimum. Global Quality Services is a cross industry solution. Global Quality Services is active in the different fields or industry sectors like food, pharmaceuticals, manufacturing, blood banking, transfusion, medicine, agricultural, mineral and petrol , management and hospitals. This combined knowledge is to your advantage. The standard service is global available. The service is based on the knowledge collected in different sectors and industries. Global Quality Services supplies only a information services. Using the model of Application Service Provider the service is direct available for use. Because the economy of scale your costs are reduced to a minimum, no IT staff and infrastructure is involved, no investments in time, money and IT projects. You can deploy the application in a national or international context direct from the start. Global Quality Services as a specialized internet portal can compete with the generic statistical products available to day. VisionFactory develops and implement complete innovative e-business solutions based on Lotus Domino, the Lotus smartsuite and IBM WebSphere and if necessary is working with respected partners.

News release for bloodscreening laboratories 2 December 2001

The complete internet based service (see service description) can be of interest by setting up a regional or national reference laboratory for the quality assurance of bloodscreening laboratories. The service is direct available for use for every bloodbank or transfusion service with a access to internet. Access to the internet is preferably ones a day. The service supplies a information service only. A group of bloodbanks, a National or regional reference laboratory, a research group or a supplier of reagents can use the service to set up a proficiency program or use the service for monitoring the outcome of runcontrols of a group of bloodscreening laboratories. Because the economy of scale your costs are reduced to a minimum, no IT staff and infrastructure is involved, no additional software is required, no investments in money and IT projects. The only requirements are a internet connection and a standard web browser. You can deploy the application in a national or international context direct from the start.

Currently we are active in setting up a project in INDIA involving several bloodbanks (see the description blow ). The project named AIDSINDIA is in the starting up phase and is using the service (see project description below) The goal of the project is to monitoring the quality of the bloodscreening by plotting the outcome of the runcontrols from the blood screening markers in a classical "Shewart Control Chart" and "Cumulative distribution" format. Because the multicenter setting you are able to observe the observations of the participants while maintaining the anonymity and the source of the data. Global Quality Services maintains a international accessible database for bloodscreening laboratories. By the law of large numbers ( Chebyshev's inequality) the period between the start of the deviation and the moment of detecting and signalling a deviation will decrees. GQS has added data entry screens for nearly suppliers of reagents. We will make the service available in other developing countries free of any charges

1-Project description AIDS INDIA project

1.1 Goal:

Monitoring the quality of the bloodscreening by plotting the outcome of the runcontrols from the screening markers in a classical "Shewart Control Chart" and "Cumulative distribution" format. Because the multicenter setting you are able to observe the observations of the participants while maintaining the anonymity and the source of the data. Global Quality Services maintains a international accessible database for bloodscreening laboratories. GQS has added data entry screens for nearly all suppliers of reagents.

1.2 Methods:

QC samples from the manufacturer or prepared by the laboratories are included in every run. Results obtained from the QC samples including lotnumbers are entered in a international accessible database and plotted in the classical Stewart control chart on a daily basis. Plotting the QC data allows to observe trends towards a change in performance of the assay alerting them to potential problems.

1.3 Results

By a daily monitoring of all the runcontrols of all the assays of the routine screening of donors the laboratories are able to detect a deviations in a early stage. For example a field upgrade of a laboratory instrument, the introduction of a new lot of reagents etc. can effect the results. By the law of large numbers a change will be detected in a early stage. By a systematic comparison of the bias and variation in the assay results of the participating laboratories the organization is able to detect the source of the bias and or variability in relationship with method used, instrument, reagent and procedure while maintaining the anonymity and the source of the data. Sharing of the information with a direct feedback including charts will stimulate the awareness of quality

1.4 Discussion

To develop a own information service for this purpose is very difficult. While lack of understanding is one reason, there is also the question of resourcing of funds, training and staffing. A internet based service for Quality Control my overcome the basic problems and the availability of the results can stimulate the quality of the bloodscreening processes and funding of improvement programs. Implementation or development of a national or regional reference laboratory can be stimulated. Because the economy of scale your costs are reduced to a minimum, no IT staff and infrastructure is involved with the exception of internet connection, no investments in money and IT projects. You can deploy the application in a national or international context direct from the start. If necessary the service can be implemented as a complete in-house application. Because it is a multicenter set up you can see your observations between the observations of the other laboratories while maintaining the anonymity and the source of the data. You are able to study the outcome of the runcontrol in relationship with reagents-lotnumbers, runcontrol-lotnumer and or/instruments. By the law of large numbers ( Chebyshev's inequality) the period between the start of the deviation and the moment of detecting and signalling a deviation will decrees. You are able to start your own quality control circle. At membership processing you are able to define a new group or you request a membership of a existing group. A proficiency test provider or National Reference or regional reference laboratory can start his own group and can use the service to collect the data from the participating bloodscreening laboratories. In addition he can using GlobalQualityServices to automate his complete business process starting with the invitation to his customers to participate in a proficiency program to the online statistical analysis and billing. The statistical request are direct executed and the Shewart Control Chart and performance chart are online direct available.

1.5 Assumptions:

-Global Quality Services is only in the role of information service provider and facilitator of the process
-Participants are the organizers and carry out the process and are getting other participants involved

1.6 Organization

-Laboratory involved in blood screening for transfusion are organized in quality circles.
-Participants are active seeking contacts to get others involved

1.7 Runcontrols

QC samples from the manufacturer or prepared by the laboratories are included in every run. Results obtained from the QC samples including lotnumbers are entered in a international accessible database. On request of the participant a "Control Chart" and/or "performance chart" is generated. A quick start is the use of the runcontrol of the manufacturer of the test assay or the material of a national reference organization.

1.8 Data entry templates

Data entry templates are available for : Abbott, Avicenna, Boehringer, Fujirebio, Innogenetics, Murex, Organon Teknik, Ortho, Sanofi Pasteur Monolisa, BAG, Biomerieux, Biotest AG, etc. For a complete list of 200 data entry templates access our product catalogue. On request we ill add new templates to cover all suppliers of reagents.

1.9 The role of the participants

Participants are active seeking contacts to get others laboratories involved. Participants are organised in regional quality circles Each circle is responsible for the distribution of the runcontrol/reference material. The use of the runcontrol of the supplier of the reagent or the use of the reference material of a national organization is a option. You can start using the service in-house

1.10 Costs involved

The information service for this project is free a off any charges. In the long term we will seek funds from the EU or other organizations for the cost recovery. As a starting point you can use the service for your own local blood bank. In this case there are no out of pocket costs involved with the exception of the costs you already made for the reference sample you prepared by yourself or received from the manufacturer of the reagents. External reference material is also (commercial) available from National reference laboratories or commercial organization's. In case you start a quality circle you have to take in account some out of pocket costs for the distribution of the reference sample. The distribution costs involve: transportation and packing material. In case you use external (commercial) reference samples you have to take those cost into account

1.11 Logistical details

The obtaining, production, administration and distribution of reference samples are the responsibility of the members of the quality circle. Starting with a single bloodbank and scaling up to two or more will give time to build a distribution network. GlobalQualityServices contains the procedures and product catalogue for the ordering of the reference material from national or commercial organizations.

1.12 Statistical details "Shewart Control Chart"

The control chart is a simple graphical device which is useful in keeping track of production quality. "Control" implies that some static condition exist. If the quality does improve or change significantly we say we have no longer control, and we depend upon our control chart to detect the change. On the vertical axis we have a scale for observed values of the variable. On the horizontal axis we have a scale for days, or time at which the sample was taken. A solid horizontal line is drawn through the expected (assumed) value, and two parallel lines are drawn, one above and one below the solid line. We plot the observed value of the sample and plot it in the chart. If the point is between the parallel lines we say that the process is in control and take no further action. If the point is above the upper or below the lower line we say that the procedure is out of statistical control, and we attempt to find the factor which is causing the extreme observation. We wish the chance of asserting lack of control to be very small when the static condition still exists. We control this chance by the distance between the parallel lines, the so called Upper Control Limit and Lower Control Limit. In practice it is customary to use 3*Sigma / square (N) as control lines. For a normal distribution these control lines give a 0,27% chance of deciding erroneously that there is a lack of control. The statistical method's applied have as a goal to detect systematic deviations from deviations witch occur by chance. The control value's are calculated from the sample in the case that they are not supplied by the user. Besides the statistical upper and lower control limits you can specify a technical control limits. The technical control limits are determined based on technical or economical criteria and must be supplied by the user.

1.13 Performance chart

The performance chart is a cumulative distribution chart of all observations. Your observations are plotted against all other observations. The percentile score of the average value of your observations is marked.

1.14 Current status

Until now we have 8 reactions out of INDIA for our bloodscreening project (see project description). This is a very good start for a long term blood screening quality project. Until now we have questions about the following aspects: -costs involved, -logistical details,-statistical details.

1. 15 Invitation to participate

In case you are involved in the bloodscreening for transfusion you are invited to start using this services free of any charges. To start using this service register at http://www.GlobalQualityServices.com and within 24 hours you can order a data entry template out of the online product catalogue (free of any charges). You are able to start using the service for your own bloodbank and in addition you can use the service with more added value in a regional or national context. The service is available in nearly all countries. We have now 8 members and 3 users starting to build the AIDS INDIA bloodscreening database. In case you are active involved in the screening of blood donations in a developing countries please register free of any charges at http://www.GlobalQualityServices.com. You will receive a username and password and access to the database. To get used to the service, access to a demo version is supplied to.

2 Description of the service www.GlobalQualityServices.com

A complete new internet enabled application for the proficiency test provider, monitoring of runcontrols (external) variables and/or collecting data for research is available on the internet as a standard service:

-Portal infrastructure, a dynamic personalized website tailored to the need of the user
-Workflow processing, the complete business process of the provider captured in workflow steps
-Data entry, users can order a catalogue item including the data entry template's he/she needs
-Publications, after the publication date users can query the data base including charts

Using this service you are able to collect data rapidly over the internet and distribute and publish the results on line in a statistical chart and/report. Do you need a national or regional monitoring system for your indicators in the field of healthcare, here it is easy to use and no complicated IT project involved. Do you need a data collection system for your research project or routine monitoring of runcontrols, her it is easy to use and you can design your own data entry template direct for use.

2.1 The functions of the service include for example:

-user registration / ballot committee
-order processing (sample material, run controls, reagents and data entry templates and keys)
-processing of order/invoice
-workflow management (including standard letters and workflow, e-mail lists and e-mail response)
-production of labels for manual mail, material distribution and workorders
-data entry and validation and personalization
-log of the input to the database
-data collecting (upload from your lims)
-distribution (download a selection formatted for your own application)
-on line statistical analysis and reports including charts (summary,control charts, cum control chart, distribution, performance etc)
-processing of extreme cases and outliners
-early warning alerts
-publishing of inclosures
-discussion forum
-on-line form design
-integration with your own website

2.2 Requirements

The only requirements are a PC and a standard web browser. No additional software at the client site is necessary. The services is designed for a 17" monitor resolution 1024 by 768 and tested with internet explorer version 4 and netscape navigator version 3 and higher the only thing you need is a internet connection and a 28 kb modem or higher. The extreme low requirements of using this service makes it possible to use this service in the developing countries to. We deliver this service to the bloodbanking community free of any charges.

2.3 Demonstration database

The service as available now contains all the functions necessary for (national) proficiency testing, monitoring of runcontrols (external) variables, research studies, calibration and qc of equipment and reagents and technical support in the field. As a provider you are able to offer this service to your customers integrated with your own website. Try it out now by ordering a data entry template and use it in the demonstration database named National Reference Laboratory (NRL). The demonstration database is a example in the field of bloodscreening laboratories and contains predefined data entry templates for all suppliers of reagents. Using the demo database you are able to enter data and add data points and to generate real-time a sheward control chart and performance chart.

Register at the website : www.GlobalQualityServices.com or use our demo database by following the steps 1 and 2 below:

-step 1 go to the home page at: WWW.GlobalQualityServices.Com and click Orders. Log in using the user name "Lab10 NRL" and the password "Lab10NRL".

-step 2 select the item from the catalogue by clicking the underlined blue link and purchase the template free form any charges.

-step 3 The template will be delivered to you about 24 hours later and you are able to start to monitor the variable of your chose

-step 4 Use the "help getting started" located in the top midle of the home page and follow the lessons 1-7 to get used to the service

2.4 Management summary

Global Quality Services is a high quality cross industry services in the field of benchmarking /quality assurance, quality control. You are able to benchmark a product, service or organization in a national or international context. Global Quality Services is consolidating the measurable quantitative aspects of quality knowledge in your organization and makes the knowledge available to all the participants. The service is direct available for use. You can deploy the application in a national or international context direct from the start. There is no need for additional software at the client site. A standard up to date web browser will do the job. The cost of ownership for you and your customers is reduced to a minimum. Global Quality Services is a cross industry solution. Global Quality Services is active in the different fields or industry sectors like food, pharmaceuticals, manufacturing, blood banking, transfusion, medicine, agricultural, mineral and petrol , management and hospitals. This combined knowledge is to your advantage. The standard service is global available. The service is based on the knowledge collected in different sectors and industries. Using this information service you are able to speed up your quality assurance and control projects in the field of bloodscreening laboratories. In combination with the availability of commercial available reference samples from several sources you are able to set up a national qc program. Global Quality Services supplies only a information services. Using the model of Application Service Provider the service is direct available for use. Because the economy of scale your costs are reduced to a minimum, no IT staff and infrastructure is involved, no investments in time, money and IT projects. You can deploy the application in a national or international context direct from the start. Global Quality Services as a specialized internet portal can compete with the generic statistical products available to day. VisionFactory develops and implement complete innovative e-business solutions based on Lotus Domino, the Lotus SmartSuite and IBM WebSphere and if necessary is working with respected partners.

News release 22 November 2001

A complete new internet enabled application for the proficiency test provider, monitoring of external variables and/or collecting data for research is available on the internet as a standard service.

-Portal infrastructure, a dynamic personalized website tailored to the need of the user
-Workflow processing, the complete business process of the provider captured in workflow steps
-Data entry, users can order a catalogue item including the data entry template's he/she needs
-Publications, after the publication date users can query the data base including charts

Using this service you are able to collect data rapidly over the interned and publish the results on line in a statistical chart or report. Do you need a monitoring system for your indicators in the field of healthcare, here it is easy to use and no complicated IT project involved. Do you need a data collecting system for your research project, it is easy to use and you can design your own data entry template direct for use.

The release contains major upgrades of the functions available and include for example a integrated workflow management system, personalization of data entry screens and realtime statistical charts.

The functions of the service include for example:
-user registration / ballot committee
-order processing (sample material, run controls, reagents and data entry templates and keys)
-processing of order/invoice
-workflow management (inluding standard letters and workflow, e-mail lists and e-mail response)
-production of labels for manual mail, material distribution and workorders
-data entry and validation and personalization
-log of the input to the database
-data collecting (upload from your lims)
-distribution (download a selection formatted for your own application)
-on line statistical analysis and reports including charts (summary,control charts, cum control chart, distribution, performance etc)
-processing of extreme cases and outliners
-early warning alerts
-publishing of inclosures
-discussion forum
-on-line form design
-integration with your own website

The only requirements are a PC and a standard web browser. No additional software is necessary. The extreme low requirements of using this service makes it possible to use this service in the development countries to. We deliver this service to the bloodbank community free of any charges

The service as available now contains all the functions necessary for (national) proficiency testing, monitoring of external variables, research studies, calibration and qc of equipment and reagents and technical support in the field. As a provider you are able to offer this service to your customers integrated with your own website.

Try it out now by ordering a data entry template and use it in the demonstration database named NRL. The demonstration database is only a example in the field of bloodscreening laboratories

-step 1 go to the home page at: WWW.GlobalQualityServices.Com and click Orders. Log in using the user name "Lab9 NRL" and the password "Lab9NRL". Select the item from the catalogue and purchase the template free form any charges.
-step 2 The template will be delivered to you about 24 hours later. You will receive a e-mail notification and you are able to start to monitor the variable of your chose.

The service is direct available for use. You can deploy the application in a national or international context direct from the start. There is no need for additional software at the client site. A standard up to date web browser will do the job. Global Quality Services is a cross industry solution. Global Quality Services is active in the different fields or industry sectors like food, pharmaceuticals, manufacturing, blood banking, transfusion, medicine, agricultural, mineral and petrol , management and hospitals. This combined knowledge is to your advantage. (see business cases ). The standard service is global available. The service is based on the knowledge collected in different sectors and industries. In addition Global Quality Services can deliver a complete services including the measuring of the defined variables.

New release 9 November 2001
 
The internet based blood screening project AIDS INDIA is starting of. We have now 8 members and 3 active clients starting to learn to use the service and building the database.

Global Quality Services maintains a international accessible database for bloodscreening laboratories. GQS has added data entry screens for nearly all suppliers of reagents. Data entry templates are available for : Abbott, Avicenna, Boehringer, Fujirebio, Innogenetics, Murex, Organon Teknik, Ortho, Sanofi Pasteur Monolisa, BAG, Biomerieux, Biotest AG, etc. For a complete list of 200 data entry templates access our product catalogue. In case you use a reagent not on the list please let us know and we will add the data entry template

Global Quality Services is now available in nearly all countries. Because it is a multicenter set up you can see your observations between the observations of the other labs while maintaining the anonymity and the source of the data. You are able to study the outcome of the runcontrol in relationship with reagents-lotnumbers, runcontrol-lotnumer and or/instruments. By the law of large numbers ( Chebyshev's inequality) the period between the start of the deviation and the moment of detecting and signalling a deviation will decrees. You are able to start your own quality control circle. At membership processing you are able to define a new group or you request a membership of a existing group. A proficiency test provider or National Reference or regional reference laboratory can start his own group and can use the service to collect the data from the participating bloodscreening laboratories. In addition he can using GlobalQualityServices to automate his complete business process starting with the invitation to participate in a proficiency program to the online statistical analysis and billing. The statistical request are direct executed and the Shewart Control Chart and performance chart are online direct available.

The extreme low requirements of using this service makes it possible to use this service in the development countries. The only requirements are a PC and a standard web browser.

In case you are involved in the bloodscreening for transfusion you are invited to start using this services free of any charges. To start using this service register at www.GlobalQualityServices.com and within 24 hours you can order a data entry template out of the online product catalogue (free of any charges) and from that moment you are able to monitor the quality of the bloodscreening for transfusion in a national or regional context.

You are able to use the service for your own bloodbank and in addition you can use the service in a regional or national context.  We have now 8 members and 3 users starting to build the AIDS INDIA bloodscreening database. We are looking for contacts who are interested to develop the service and willing to participate in the project. In case you are interested in the concept and can help us with this project please contact us at; jnivard@VisionFactory.nl 

In case you are active involved in the screening of blood donations in INDIA please register free of any charges at http://www.GlobalQualityServices.com. You will recieve a username and password and access to the database. To get used to the service access to a demo version is supplied to.

Waiting for your reply.

Kind regards
John Nivard,
VisionFactory
jnivard@VisionFactory.nl
The Netherlands
 
AIDS INDIA project plan
 
Goal:

Monitoring the bloodscreening by plotting the outcome of the runcontrols in a standard Shewhart Control Chart and a Cumulative distribution format. You share the data base with the other users and you can observe the observations of other users anonymous in the same control chart and or performance chart

Assumptions:
-Participants are the organisers and carry out the process and are getting other participants involved
-Global Quality Services is only in the rol of information service provider and facilitator of the process.

Organisation

-Participants are organised in quality circels. For example the regional labarotories involved in blood screening for transfussion. Participants are active seeking contacts to get others involved

Runcontrols

QC samples from the manufacturer or prepared by the laboratories are included in every run. Results obtained from the QC samples including lotnumbers are entered in a international accessible database and plotted in a Shewhart "Control Chart" format on a daily basis. Using the runcontrol from the manufacturer of the test assay as a reference sample is a Quick start. In a later stage you can use for example a runcontrol/reference sample prepared by a National Organisation.

Defining the tests, reagents, runcontrols, laboratory instruments

To set up the services Global Quality Services will set up a demonstration/learning area. To make this close as posible to the normal operations we would like the following information by e-mail:
-tests (name , supplier)
-reagents (catalogue code supplier and lotnumber)
-runcontrols(catalogue code supplier and lotnumber)
-laboratory instruments(catalogue code, supplier and serial number)
-The results/ outcomes of the first runcontrols over a period of a day or week

Demonstration area

Based on the information we will set up a demonstration area. And the participant will receive a username and password. The participant will be able to add data points and compare the information in a "Control Chart" format and cumulative distrubution including a percentile score to other participants. Global Quality Services will add aditional statistical routines on a ongoing bases in discussion with the participants.

Thr role of the participants

Participants are active seeking contacts to get others laboratories involved. Participants are organised in regional quality circles Each circle is responsible for the distribution of the runcontrol/reference material. The use of the runcontrol of the supplier of the reagent is a easy start. In a later stage the use of the reference material of a national organisation is a option.

Shewhart control chart

The model we use for quality control is based on the classical Stewart control chart wel know in the field of quality control. They were introduced into the laboratories in 1950 by Levey
and Jennings. Ideally each quality assessment material is measured repeatedly over two or three weeks at a time when the method is performing satisfactorily. The mean and SD are calculated and a chart is constructed with three horizontal lines: The mean plus 2 SD and the mean minus 2 SD.
Results of subsequent analyses of the assessment material are plotted in time. Not more than one in twenty values should fall outside the 2SD lines. Westgard and his colleagues in 1981 drew up rules based on statistical analysis of the quality assessments results that are obtained from an individual run so that an immediate decision could be made about data reporting. The service is based on the model of Shewhart control chart with the added value of a database and the internet. We will add on a ongoing bases additional statistical routines.
 
Performance chart
The performance chart is a cumulative distribution chart of all observations. Your observations are plotted against all other observations. The percentile score of the average value of your observations is marked.
 
Requirements
To use the service the minimum requirements are a internet connection ca 28 kb modem, a standard up to date web browser and a 17" monitor with a  resolution 1024 by 768 ais all you need.  

News release dd 25-10-2001

The new release version 5 of the Global Quality Service for the proficiency test provider, the sales of reference material and monitoring of variables is available on the internet as a standard service. The release contains major upgrades of the functions available and include for example a integrated e-mail management system, personalization of data entry screens and statistical charts. With this new complete internet based release and infrastructure inplace Global Quality Services is able to serve a large number of users, improve the service levels to your customer and reduce the costs of your internal operations.

The functions of the service include for example;
-user registration / ballot committee
-order processing (sample material, run controls, reagents and data entry templates and keys)
-processing of order/invoice
-e-mail management (inluding standard letters and workflow, e-mail lists and e-mail response)
-production of labels for order confirmation, material distribution, letters and workorders
-data entry and validation and personalization
-log of the input to the database
-data collecting (upload from your lims or floppy)
-distribution (download a selection format for SPSS, SAS excel etc)
-on line statistical analysis and reports including charts (summary,control charts, cum control chart, distribution, performance etc)
-processing of extreme cases and outliners
-early warning alerts
-publishing of inclosures
-discussion forum
-on-line form design
-integration with your own website

The service as available now contains all the functions necessary for proficiency testing, sales of reference material, research studies, monitoring (quality control) of variables, calibration and qc of equipment and reagents and technical support. You are able to offer this service to your custommers integrated with your own website. More info at WWW.GlobalQualityServices.Com

The service is direct available for use. You can deploy the application in a national or international context direct from the start. There is no need for additional software at the client site. A standard up to date web browser will do the job. Global Quality Services is a cross industry solution. Global Quality Services is active in the different fields or industry sectors like food, pharmaceuticals, manufacturing, blood banking, transfusion, medicine, agricultural, mineral and petrol , management and hospitals. This combined knowledge is to your advantage. (see business cases ). The standard service is global available. The service is based on the knowledge collected in different sectors and industries. In addition Global Quality Services can deliver a complete services including the measering of the defined variables.

News release dd 12-09-2001

Bloodscreening quality project,

Until now we have four members in the INDIA bloodscreening project. This is a very good start for a long term blood screening quality project.

Costs involved
 
The information service for this project is free a off any charges. In the long term we will seek funds from the EU or other organizations for the cost recovery. As a starting point you can use the service for your own local blood bank. In this case there are no out of pocket costs involved with the exception of the costs you already made for the reference sample you prepared by yourself or received from the manufacturer of the reagents. In case you start a quality circle you have to take in account some out of pocket costs for the distribution of the reference sample. The distribution costs involve: transportation and packing material.

Logistical details

The production, administration and distribution of reference samples are the responsibility of the members of the quality circle. Starting with a single bloodbank and scaling up to two or more will give time to build a distribution network

-Statistical details "Shewart Control Chart" and "Cumulative distribution"

The control chart is a simple graphical device which is useful in keeping track of production quality.
Control" implies that some static condition exist. If the quality does improve or change significantly we say we have no longer control, and we depend upon our control chart to detect the change. On the vertical axis we have a scale for observed values of the variable. On the horizontal axis we have a scale for days, or time at which the sample was taken. A solid horizontal line is drawn through the expected (assumed) value, and two parallel lines are drawn, one above and one below the solid line. We plot the observed value of the sample and plot it in the chart. If the point is between the parallel lines we say that the process is in control and take no further action. If the point is above the upper or below the lower line we say that the procedure is out of statistical control, and we attempt to find the factor which is causing the extreme observation. We wish the chance of asserting lack of control to be very small when the static condition still exists. We control this chance by the distance between the parallel lines, the so called Upper Control Limit and Lower Control Limit. In practice it is customary to use 3*Sigma / square (N) as control lines. For a normal distribution these control lines give a 0,27% chance of deciding erroneously that there is a lack of control. The statistical method's applied have as a goal to detect systematic deviations from deviations witch occur by chance. The control value's are calculated from the sample in the case that they are not supplied by the user. Besides the statistical upper and lower control limits you can specify a technical control limits. The technical control limits are determined based on technical or economical criteria and must be supplied by the user.

News release dd 20-08-2001

Global Quality Services is launching the basic service to bloodscreening laboratories. We will lauch the basic service country by country. Using this basic service you are able to monitor the quality of your blood screening laboratory tests realtime on the internet. Start your quality circle with other professionals or use the service in-house. As a member of the service you are able to monitor and compare your result realtime with the result of other professionals, you can observe your results between the results of other members while maintaining the anonymity and the source of the data. Not for profit organisations in the blood transfusion service are invited to apply for membership free of any charge. Register and apply for membership at WWW.GlobalQualityServices.Com or contact us at VisionFactory@VisionFactory.nl.

Kind regards

John Nivard
VisionFactory
jnivard@VisionFactory.nl

News release dd 1-08-2001

To assist our first time users we have improved the help instructions of the service. You are able to get detailed help instruction by following the link "Help getting started" located at the top midle of the home page. Please read the instructions for use carefully.

News release dd 10-07-2001

monitoring reference material

Global Quality Services News release dd 10-07-2001
 
The new software release version 4  www.GlobalQualityServices.com  contains the possibility of monitoring reference material/sample's.

Routine laboratories needs for its internal quality control scheme reference samples to be included into its daily analytical programme. The facility of monitoring the characteristics of reference material/sample's is now standard available. Users / customers of reference material are able to enter the result's of observations in a international accessible database and are able to compare the results with other participants.

News release dd 15-03-2001

AIDS INDIA project plan

Goal:

Monitoring the bloodscreening by plotting the outcome of the runcontrols in a standard Shewhart Control Chart and a Cumulative distribution format. You share the data base with the other users and you can observe the observations of other users anonymous in the same control chart and or performance chart

Assumptions:

-Participants are the organisers and carry out the process and are getting other participants involved
-Global Quality Services is only in the rol of information service provider and facilitator of the process.

Organisation

-Participants are organised in quality circels. For example the regional labarotories involved in blood screening for transfussion. Participants are active seeking contacts to get others involved

Runcontrols

QC samples from the manufacturer or prepared by the laboratories are included in every run. Results obtained from the QC samples including lotnumbers are entered in a international accessible database and plotted in a Shewhart "Control Chart" format on a daily basis. Using the runcontrol from the manufacturer of the test assay as a reference sample is a Quick start. In a later stage you can use for example a runcontrol/reference sample prepared by a National Organisation.

Defining the tests, reagents, runcontrols, laboratory instruments

To set up the services Global Quality Services will set up a demonstration/learning area. To make this close as posible to the normal operations we would like the following information by e-mail:
-tests (name , supplier)
-reagents (catalogue code supplier and lotnumber)
-runcontrols(catalogue code supplier and lotnumber)
-laboratory instruments(catalogue code, supplier and serial number)
-The results/ outcomes of the first runcontrols over a period of a day or week

Demonstration area

Based on the information we will set up a demonstration area. And the participant will receive a username and password. The participant will be able to add data points and compare the information in a "Control Chart" format and cumulative distrubution including a percentile score to other participants. Global Quality Services will add aditional statistical routines on a ongoing bases in discussion with the participants.

Thr role of the participants

Participants are active seeking contacts to get others laboratories involved. Participants are organised in regional quality circles Each circle is responsible for the distribution of the runcontrol/reference material. The use of the runcontrol of the supplier of the reagent is a easy start. In a later stage the use of the reference material of a national organisation is a option.

Shewhart control chart

The model we use for quality control is based on the classical Stewart control chart wel know in the field of quality control. They were introduced into the laboratories in 1950 by Levey
and Jennings. Ideally each quality assessment material is measured repeatedly over two or three weeks at a time when the method is performing satisfactorily. The mean and SD are calculated and a chart is constructed with three horizontal lines: The mean plus 2 SD and the mean minus 2 SD.
Results of subsequent analyses of the assessment material are plotted in time. Not more than one in twenty values should fall outside the 2SD lines. Westgard and his colleagues in 1981 drew up rules based on statistical analysis of the quality assessments results that are obtained from an individual run so that an immediate decision could be made about data reporting. The service is based on the model of Shewhart control chart with the added value of a database and the internet. We will add on a ongoing bases additional statistical routines.

Performance chart

The performance chart is a cumulative distribution chart of all observations. Your observations are plotted against all other observations. The percentile score of the average value of your observations is marked.

Requirements

To use the service the minimum requirements are a (good) internet connection, a standard up to date webbrowser and a 17" monitor with a  resolution 1024 by 768

News release dd 23-12-2000

In discussion with our customers we reviewed our bylaw's specially in relation to the ownership and accessibility of the data. To clarify the accessibility we introduced the concept of public and private groups.

Ownership/accessibility

-Global Quality Services use the concept of public and private groups. By default you are a member of a public group. On request you can make your group private with a own set of rules.

-by default the accessibility of your data is restricted to all the members of the group you belong.

-you can make your data available to a global group. You are able to share this global group with other groups

-by supplying the data to a public group you give other members permission to use the data

-a members is the owner of the selected data and specific results

-on request you can define a private group with a own set of rules in relationship to membership, accessibility, ownership and functions etc.

News release dd 11-12-2000

The new release version 2 of the Global Quality Service is available on the internet as a standard service. The release contains major upgrades of the functions available and include the integrated possibility to upload data from your LIMS system or floppy disk. All the functions are direct available on the internet. The upgrade include a new infrastructure with high speed internet connections. With this new release and infrastructure inplace Global Quality Services is able to serve a large number of users and improve the service levels.

The functions of the service include for example;

-user registration / ballot committee
-order processing (reagents and data entry keys)
-data entry and validation
-log of the input to the database
-data collecting (upload from your lims or floppy)
-distribution (download a selection format for SPSS, SAS excel etc)
-on line statistical analysis and reports including (summary,control charts, cum control chart, distribution, performance etc)
-processing of extreme cases and outliners
-early warning alerts
-publishing of inclosures
-discussion forum
-form design